
Management In Training: Career Track
Promote from within policy – based on results, not seniority.
The MIT will spend approximately three to nine months at a CTL apartment community working in the entry-level position of a Customer Service Representative (CSR). Primary job duties during this time period will include the following: leasing activities (working with prospective residents on the phone and in person), leasing paperwork, basic computer skills, and customer service.
We expect that a MIT will be ready for promotion to Assistant Manager after three to six months and to Resident Manager after six to twelve months. Again, these time frames will vary depending on the individual and the opportunities available within our company.
The MIT is expected to take the initiative and become familiar with all aspects of the property management industry. During this time, the MIT will receive in-depth hands-on training from an experienced Resident Manager.
At all times, promotion to higher levels of management will depend on the ability and initiative demonstrated by the MIT in his or her current assignment as well as on the availability of positions in our company. As our industry is cyclical, the ability to relocate to another region plays an important role in promotion opportunities.
Future levels of promotion include the position of Area Property Manager (APM), responsible for the management and financial performance of a portfolio of apartment communities/ commercial real estate, and other management positions in Randall Realty Corp subsidiaries.
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